Frequently Asked Questions
General Questions
What is your return policy?
We offer returns within 30 days of purchase for store credit. Items must be unworn, unwashed, and in their original condition with tags attached. Sale items are final and cannot be returned.
Do you offer exchanges?
Currently, we do not offer direct exchanges. You may return your item for store credit and place a new order for the desired style.
How long does shipping take?
Processing times are 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping varies by destination.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times depend on the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
Sizing & Fit
How do I choose the right size?
Refer to our detailed size chart on each product page for measurements. If you’re between sizes, we recommend sizing up for a more comfortable fit.
Are your swimsuits true to size?
Our swimwear is designed to fit true to size based on the provided measurements. For specific fit notes, check the product description.
Do you offer plus sizes?
Yes! We offer an extended size range to ensure everyone finds their perfect fit.
Product Care
How should I care for my swimwear?
Hand wash in cold water with mild detergent and lay flat to dry. Avoid harsh chemicals, bleach, and excessive heat to maintain color and fabric quality.
Can I machine wash my swimsuit?
We recommend hand washing to prolong the life of your swimwear. If using a machine, place it in a mesh bag and select a gentle cycle with cold water.
Orders & Shipping
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Use this to monitor your delivery status.
What if my order is lost or delayed?
Shipping delays can occur due to carrier issues. If your package is lost, contact us, and we’ll assist you.
Can I cancel or modify my order?
Orders process quickly, so changes must be requested within 24 hours. Contact us immediately if you need adjustments.
Sustainability
Are your products eco-friendly?
We prioritize sustainable materials and ethical production practices to minimize environmental impact.
Do you use recycled materials?
Many of our fabrics are made from recycled fibers. Check individual product descriptions for details.
Gift Cards & Promotions
Do you offer gift cards?
Yes! Digital gift cards are available for purchase and can be used at checkout.
How do I apply a discount code?
Enter your code at checkout in the designated field, and the discount will apply automatically.
Where can I find promotions?
Follow us on social media and subscribe to our newsletter for exclusive offers.
Still Have Questions?
Feel free to reach out—we’re happy to help!